The rice color sorter machine can sort various impurities and different types of rice likewater yellow rice, belly white rice, etc., enabling intelligent sorting and quality upgrades to help your rice sell at higher prices.
FAQ
How long is the warranty period?
One year or according to the contract provisions. And we supply lifelong after-sales services for our customers.
How long does the commissioning take?
Commissioning takes one day, and we spend another day training your team.
If you prefer having a technician on-site to assist with assembly and installation, we offer an installation&commissioning service that adds three days to the standard commissioning.
What kind of after-sales service do you provide?
We offer a 7/24-hour service call. Solve basic questions by WhatsApp, Email, WeChat, or Telephone. The engineer will go to the buyer's factory to install, test machines, and train the buyer's staff on how to operate and maintain machines. Operating manuals will be sent with the machine or by email.
Can the machine be tested before making a purchase?
We provide free sample testing services. You can send us samples for testing, and we will provide the test results to ensure that our machine can meet your needs.
Can we visit your factory?
Yes, we welcome you to visit our factory.
How to ensure the machine quality?
We conduct quality inspection and debugging on each machine before it leaves the factory to achieve the best performance for customers.